USpin privacy policy and your data
Find out what data USpin collects, who we share it with and your rights, from access to erasure. Secured with SSL. Adults only.
USpin processes your personal data in accordance with applicable privacy legislation. This overview is based on our privacy policy, version number 01-2025.
1. What data we collect
We collect data you enter yourself, data needed for payments and verification, and data that is recorded automatically.
- Identification: full name, age, date of birth and gender
- Contact: address, postcode, e-mail address and phone number
- Payments: credit card and transaction details
- Verification: photo ID, source of wealth documents and utility bills
- Technical: IP address, device type, language and browser type
- Usage: data on how you use our applications
2. What we use your data for
We only use your data for clear purposes related to our services.
- Creating and managing your account
- Processing deposits and withdrawals
- Identity verification before payout
- Monitoring transactions in line with anti-money laundering rules
- Fraud and risk management
- Communication by voice or SMS
- Sharing with partners, only with your explicit consent
3. Who we share data with
We only share data when this is necessary for our service or required by law.
3.1. Categories of recipients
The following parties may receive data from us:
- Voice and SMS service providers
- Payment providers
- Anti-fraud, risk and compliance service providers
- Partners, only with your explicit consent
- Government, regulatory or sports authorities, on a legal basis
4. Your rights
You have various rights over your personal data. Some rights are subject to exceptions, for example when we have to retain data to meet legal obligations.
- Right of access
- Right to a copy of your data
- Right to rectification
- Right to erasure
- Right to data portability
- Right to object
5. Securing your data
We take technical and organisational measures to protect your data.
- SSL encryption on the site
- Encryption of personal data in payment solutions
- Confidential handling of uploaded documents
- Monitoring of all transactions and reporting of suspicious transactions to the competent authorities
6. Retention periods
We keep data for as long as necessary. After your account is closed, we only keep what is needed for legal obligations and to defend ourselves in disputes.
| Situation | Retention period | Reason |
|---|---|---|
| Active account | As long as necessary | Providing our service |
| After account closure | As long as legally required | Tax and anti-money laundering obligations |
| In a dispute | As long as needed for our defence | Handling disputes |
7. Cookies
We use essential cookies. These cookies do not collect personal data and the information is never sold. Our cookie policy explains how to manage cookies in Internet Explorer, Firefox, Google Chrome and Safari.
8. Adults only
Our service is intended exclusively for adults, or older if the local gambling age requires it. Through verification we check age and identity before a withdrawal.
9. Your obligations
You are responsible for providing accurate and up-to-date information. The address on your proof of address must match the address in your profile exactly. Incorrect registration details or failed verification may lead to suspension or closure of your account.
10. Questions and contact
Want to exercise one of your rights or have a question about your data? Contact our customer support via live chat or e-mail, available 24/7.
USpin is for adults only. Gambling involves financial risk: set limits and take regular breaks.