USpin privacy policy and your data
Read which data USpin collects, who we share it with and which rights you have, from access to deletion. Secured with SSL. Adults only.
USpin processes your personal data in accordance with the applicable privacy legislation. This overview is based on our privacy policy with version number 01-2025.
1. What data we collect
We collect data that you enter yourself, data needed for payments and verification, and data that is recorded automatically.
- Identification: full name, age, date of birth and gender
- Contact: address, postal code, email address and phone number
- Payments: credit card and transaction data
- Verification: photo ID, documents on the source of funds and utility bills
- Technical: IP address, device type, language and browser type
- Usage: data on the use of our applications
2. What we use your data for
We only use your data for clear purposes related to our services.
- Creating and managing your account
- Processing deposits and withdrawals
- Identity verification before payout
- Checking transactions under anti-money laundering rules
- Fraud and risk management
- Communication by voice or text message
- Sharing with partners, only with your explicit consent
3. Who we share data with
We only share data when it's necessary for our service or required by law.
3.1. Categories of recipients
The following parties may receive data from us:
- Providers of voice and text message services
- Payment providers
- Service providers for anti-fraud, risk and compliance
- Partners, only with your explicit consent
- Government, supervisory or sports authorities, on a legal basis
4. Your rights
You have several rights over your personal data. Exceptions apply to some rights, for example when we have to keep data for legal obligations.
- Right of access
- Right to a copy of your data
- Right to rectification
- Right to erasure
- Right to portability
- Right to object
5. Security of your data
We take technical and organizational measures to protect your data.
- SSL encryption on the site
- Encryption of personal data in payment solutions
- Confidential handling of uploaded documents
- Monitoring of all transactions and reporting of suspicious transactions to the competent authorities
6. Retention periods
We keep data as long as necessary. After your account is closed, we only keep what's needed for legal obligations and for defence in disputes.
| Situation | Retention period | Reason |
|---|---|---|
| Active account | As long as necessary | Providing our service |
| After account closure | As long as legally required | Tax and anti-money laundering obligations |
| In a dispute | As long as needed for defence | Handling disputes |
7. Cookies
We use essential cookies. These cookies collect no personal data and the information is never sold. Our cookie policy explains how to manage cookies in Internet Explorer, Firefox, Google Chrome and Safari.
8. Adults only
Our service is intended exclusively for adults, or older if the local gambling age requires it. Through verification we check age and identity before a withdrawal.
9. Your obligations
You're responsible for correct and up-to-date details. The address on your proof of address must exactly match the address in your profile. Incorrect registration details or failed verification can lead to suspension or closure of your account.
10. Questions and contact
Want to exercise one of your rights or have a question about your data? Contact our customer service via live chat or email, available 24/7.
USpin is for adults only. Gambling carries financial risks: set limits and take regular breaks.